Leading companies in the Americas are changing their business models as
clients are attaching more importance to the service aspects of the
businesses they deal with. As a result, customer service is becoming of
crucial importance in defending market share, gaining new clients and
capitalizing on the market dynamics.
InfoAmerica's Solutions
InfoAmericas' Service Check is a unique and proprietary tool designed to
enable multi-market and competitor benchmarking. Through Service Check
our clients are able to measure the consistency of their customer service
in their key markets. Simultaneously, Service Check enables our clients
to measure-up against competitors in order to rank where they stand, their
strengths and the areas of opportunity. Service Check can be used
for telephone as well as in-person service analysis.
Leading Business Hotel in Mexico Service analysis, Voice of
the client, Strategic recommendations
InfoAmericas is the leading business intelligence
and consulting firm in Latin America
with offices in Miami - Mexico - Brazil . . . and
affiliates in
Argentina - Chile - Colombia - Dominican Republic - El Salvador -
Guatemala -
Honduras - Nicaragua - Panama - Peru - Puerto Rico - Uruguay -
Venezuela
