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Case Study

Insurance Industry Association
Customer Satisfaction and Brand Awareness Survey

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MARKET INTELLIGENCE SOLUTIONS

MOTIVATION

Several life insurance companies expressed the need for a study in order to better understand the changing market needs and awareness levels of Mexican consumers. Results would be used to develop marketing plans, new product launches and help with regional prioritization within Mexico.

11
WEEKS

SCOPE &
OBJECTIVES
  • Survey of a cross section of upper and upper-middle class Mexicans
  • Measure attitudes towards different life insurance products, brand awareness and position of competing brands and identify under-served segments of the market
METHODOLOGY
  • 1200 consumers were interviewed in person across Mexico's three largest cities. Interviews lasted 45 minutes each.
  • Conjoint analysis of different consumer purchase issues
  • Different brand measurements made.

DELIVERABLES

  • Con-joint analysis
  • Brand awareness analysis
  • Gap analysis
  • Geographically focused market expansion recommendations
   

InfoAmericas is the leading business intelligence and consulting firm in Latin America
with offices in  Miami - Mexico  - Brazil . . .  and affiliates in
Argentina - Chile - Colombia - Dominican Republic - El Salvador - Guatemala -
Honduras - Nicaragua - Panama - Peru - Puerto Rico - Uruguay - Venezuela

 

 

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